Log in at app.thatch.com, go to the Reimbursements page, and click Request reimbursement. Then choose Insurance Premium or Other Healthcare Expense, fill in the details, and click Submit.
What to enter
Insurance premium: the coverage date (the first day of the coverage month), the amount, and your insurance company.
Other healthcare expense: the service or purchase date, the amount, the merchant name, and an itemized receipt. Include a Letter of Medical Necessity if your expense requires one.
First time requesting? You’ll connect your bank account when you click Request reimbursement. If you’d rather not log in through Plaid, you can verify with a small test deposit instead.
Before you submit
Pay the bill first. Thatch can’t reimburse unpaid bills.
The expense must fall within your active coverage dates.
You can only request reimbursement for the current or past months, not future ones.
Credit card statements and non-itemized receipts aren’t accepted. Your receipt needs the date, provider or merchant, description, price per item, and total paid.
What happens next: review takes 10 to 12 business days. Check your request status in your Thatch account.