Check your spam and trash folders, allow mail from hello@thatch.com, and confirm you're using the email address your account was created with. Confirm the address on file with your employer to ensure there are no typos.
Requesting several links in a row can trip a rate limit, so wait a minute before trying again. If it still doesn't arrive, try a hard refresh (Cmd + Shift + R on Mac, Ctrl + Shift + R on Windows), a private window, or a different browser (Chrome preferred).
Still stuck? Email support@thatch.com or use the help widget in your Thatch dashboard.