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When will I receive my member ID card in the mail?

Your insurance company mails it, usually two to four weeks after your enrollment is finalized — longer during open enrollment.

You may not need to wait. Check View details on your enrollment in your Thatch dashboard, since many insurance companies share your member ID with us and we show it there.

Most carriers also offer a digital card in their own member portal - we suggest setting up your online carrier member portal to access your digital card as soon as possible.

You're covered as soon as your plan is active, card or not. Your doctor can typically verify your coverage with your name, date of birth, and Social Security number.

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