Managing your insurance plan
Changing or adding dependents, life events, address, and plans
116 articles
- Do I need a qualifying life event to add or remove a dependent mid-year?
- What if it's been more than 30 days since my qualifying life event?
- How long do I have to add or remove a dependent after a qualifying life event?
- Can I switch to a different plan at the same time I add a dependent?
- What documentation do I need to upload to add or remove a dependent?
- When does a removed dependent's coverage actually end?
- How do I remove a dependent from my plan?
- How long does the carrier take to process a dependent change?
- When does a removed dependent's coverage actually end?
- What happens after I submit a dependent change?
- Can I use my Thatch card to pay for my dependent's off-Thatch premium?
- How will adding or removing a dependent change my premium?
- How do I check the status of my insurance enrollment?
- What do the enrollment tracker statuses mean?
- Why does my enrollment still say "Enrolled" instead of "Active"?
- Can I get my insurance card before the physical one arrives in the mail?
- Will I be automatically enrolled in next year's plan?
- Why doesn't my coverage start date match what I expected?
- How does coordination of benefits work?
- Can I keep my current medical plan and pay for it with my Thatch health budget?
- What do the statuses on my enrollment tracker mean?
- Can my coverage start date be backdated?
- Am I covered if my carrier portal doesn't show me as active yet?
- What happens if my coverage effective date is corrected to an earlier month?
- When will my coverage start based on when I enroll?
- Why can't Thatch cancel my insurance plan for me?
- How do I cancel my individual health insurance policy?
- How do I cancel my Highmark plan?
- How do I cancel my UnitedHealthcare plan?
- What happens if I just stop paying my premiums instead of canceling?
- How do I switch to a different insurance carrier?
- Do I need to cancel my plan if I'm switching to a different plan with the same carrier?
- What happens to my Thatch health budget if I cancel my medical coverage?
- What should I do to make sure my cancellation goes smoothly?
- What cancellation date should I ask for when I leave my employer?
- Does my health insurance cancel automatically when I leave my job?
- How do I keep my health insurance after leaving my job?
- Do I need COBRA to keep my health insurance through Thatch?
- Why would I enroll in COBRA through Thatch?
- When will I receive COBRA enrollment instructions?
- How do I reach the right department at my insurance company?
- What will my insurance cost if I stay on my plan but skip COBRA?
- Where can I get a letter confirming my coverage has ended?
- Can I cancel my COBRA participation at any time?
- When will I receive my member ID card in the mail?
- Who is the legal policy holder of my insurance plan through Thatch?
- Could I lose my coverage because of a late payment notice?
- When do my Special Enrollment plan changes take effect?
- How do I change my health plan through Thatch?
- Who am I allowed to add to my insurance plan?
- Can I remove a dependent from my plan in the middle of the year?
- What documents do I need to add my spouse to my plan mid-year?
- What documents do I need to add my domestic partner to my plan mid-year?
- What documents do I need to add my child to my plan mid-year?
- What documents do I need to add another type of dependent mid-year?
- Is having a baby or adopting a child a qualifying life event?
- Is getting married a qualifying life event?
- Is getting divorced or legally separated a qualifying life event?
- Is the death of a spouse or dependent a qualifying life event?
- When does coverage start for a newborn or newly adopted child?
- Is moving to a new state, county, or ZIP code a qualifying life event?
- Can I request a plan change before my move date?
- Do I need to cancel my current plan before enrolling in a new one after I move?
- Can I keep my current plan if I move to a new state?
- What happens to my coverage if I move in the middle of treatment?
- How long do I have to update my insurance after moving?
- Is losing my other health coverage a qualifying life event?
- Is aging off my parent's plan at 26 a qualifying life event?
- Is losing Medicaid or CHIP eligibility a qualifying life event?
- Is my COBRA coverage ending a qualifying life event?
- Can I enroll in a new plan before my old coverage ends?
- Is becoming newly eligible for my employer's Thatch employee health budget a qualifying life event?
- Is a change in my immigration status a qualifying life event?
- Is release from jail or prison a qualifying life event?
- What documentation does each type of qualifying life event require?
- What documents prove I moved to a new address?
- What documents prove I lost my previous medical coverage?
- How do I find my insurance carrier's member portal?
- How do I change or update a plan I brought to Thatch?
- Do I need to tell Thatch if I change or cancel my own plan?
- Can Thatch send me a copy of my member ID card?
- Where do I find my member ID in my Thatch account?
- Why don't I see a member ID in my Thatch dashboard?
- How do I get a digital copy of my medical insurance ID card?
- How do I get my Renaissance Dental ID card?
- How do I get my Guardian Dental ID card?
- How do I get my VSP vision ID card?
- Can I use my insurance before my ID card arrives?
- What should I do if my doctor's office can't find my insurance in their system?
- Which life changes do NOT count as a qualifying life event?
- Why does my carrier keep routing me to the Group department or the Marketplace?
- My spouse got coverage elsewhere — can I change my own plan?
- When should I update my personal information with my insurance carrier?
- How do I update my date of birth or SSN?
- How do I update my address?
- How do I update my phone number?
- How do I know if my doctor accepts an insurance plan on Thatch?
- How do I correct personal information held by my insurance company?
- What is the birthday rule for children covered under both parents' plans?
- Which medical plans are eligible for my Thatch health budget if I'm under 65?
- What will my insurer ask me if I have other health coverage?
- Where do I go to manage my benefits, payments, and plan changes?
- Who do I contact if I don't know whether Thatch or my carrier holds my information?
- Should I contact my carrier or Thatch to change or cancel my plan?
- What is my insurance carrier's customer service phone number?
- What do I do if my qualifying life event type isn't listed on Thatch?
- How do I find the right Ambetter phone number for my state?
- How do I contact my dental or vision carrier?
- How do I add my domestic partner to a plan I'm already enrolled in?
- Why should I contact my carrier's Individual and Family Plan department instead of the group department?
- What is a 'qualifying relative' and why does my domestic partner need to be one?
- How do I add my domestic partner when I first enroll on Thatch?
- How do I set up my carrier member portal account for the first time?
- What do I do if I haven't received my insurance ID card yet?
- Can I use my health budget to pay for a dependent's separate group insurance plan?
- How do I add a dependent to my plan step by step?