You bought your plan directly from an insurance company or the marketplace, so you'll make any changes there first. Most changes, like switching plans or adding or removing a family member, can only be made during open enrollment or after a major life event such as getting married, having a baby, moving, or losing other coverage. Your insurance company or marketplace can tell you which changes you can make and when they start.
After your change goes through, tell us as soon as you can so your health budget and any paycheck deductions stay accurate. Reach out through the help icon in your Thatch dashboard and share your new plan details, including your new monthly premium. If you cancel your plan, let us know that too. Keep paying your premium to your insurance company each month so your coverage stays active.