Managing your employees
Ins and outs of employee management
63 articles
- Can I still add employees manually in Thatch after connecting payroll?
- How do I add a new employee when my payroll is connected to Thatch?
- How do I manually add an employee if my payroll isn't connected?
- How far in advance do employees need to enroll to get coverage on the 1st?
- What happens if an employee's start date was in a past month?
- How long do employees have to complete an initial benefits enrollment?
- How long do employees have to make changes during open enrollment?
- How do I resend an invite to an employee?
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- Can an employee accept their invite using a different email address?
- How does an employee with "Viewing plans" status get back into their account?
- How do I re-invite an employee whose invite expired or who declined coverage?
- Can employees generate their own Thatch invite?
- When does an employee's coverage start after they enroll?
- How do I add an employee outside of open enrollment?
- Do I need to do anything special to onboard an employee in a new state?
- Can employees preview plans before I invite them?
- Can I enroll an employee who is under 18?
- What do I need before I can offboard an employee from Thatch?
- Is deactivating someone in payroll the same as offboarding them from Thatch?
- How soon should I offboard an employee after they resign?
- When does an offboarded employee's coverage actually end?
- How do I offboard a single employee in Thatch?
- What effective date should I enter when offboarding an employee?
- Can I schedule an offboarding for a future date?
- How do I offboard several employees at the same time?
- Does Thatch tell me which employees might need offboarding?
- Will I be billed for an employee's premiums after I offboard them?
- What email does my employee get when I offboard them?
- What happens to an employee's Thatch card when they're offboarded?
- What are my former employee's coverage options after offboarding?
- Does my employee lose their unused allowance balance when they're offboarded?
- How is COBRA with Thatch different from COBRA with a group plan?
- Does Thatch support mini-COBRA for employers under 20 employees?
- How much does COBRA cost and do I pay for it as the employer?
- Will my employee's insurance automatically cancel when I offboard them?
- Did Thatch notify my employee about their COBRA option?
- Can my former employee keep their plan without electing COBRA?
- Why is my terminated employee getting payment notices from their carrier?
- How do I remove an offboarded employee from my Thatch employee list?
- Should I offboard an employee who becomes benefits-ineligible?
- How do I view an employee's enrollment details in Thatch?
- How do my employees get a Letter of Medical Necessity through TrueMed?
- What receipt documentation does Thatch require from employees?
- Can employees submit unpaid medical bills for reimbursement?
- How long does Thatch take to review an employee's reimbursement?
- What happens if one of my employees submits an ineligible expense?
- Whose medical expenses can my employees include?
- Where can my employees spend their Thatch balance?
- Is there a limit on how much my employees can spend on eligible health expenses?
- Do employees need to keep their receipts?
- How do I find a specific employee in my Thatch dashboard?
- What's the deadline for my employees to use their plan year balance?
- How do I see which dependents are covered under an employee's plan?
- Where can my employees get help with EHE questions?
- What do the two different dates on an employee's record mean?
- How do I download an enrollment report for my whole team?
- Why am I seeing the wrong enrollment information for an employee?
- How many chances do employees get to opt in or out of the health budget?
- How does EHE configuration work for my Thatch employer account?
- What can my employees buy with their EHE balance?
- Which items do my employees often think are EHEs but aren't?
- Are TrueMed purchases automatically EHE-eligible for my employees?