Getting started
Starting with Thatch and basic knowledge
93 articles
- What is Thatch?
- What can I change when I have a qualifying life event?
- Can I enroll after my enrollment window closes?
- How do I create my Thatch account for the first time?
- What is my Thatch employee health budget?
- What's the difference between my health budget and my balance?
- Can I use my health budget for dental and vision premiums?
- How is my employee health budget amount calculated?
- Why is my health budget different from my coworker's?
- Where do I find my health budget amount?
- Where is my CHOICE Notice in Thatch?
- When does my health budget get added to my account each month?
- In what order is my health budget applied each month?
- How does my premium get paid if I brought an external plan?
- What happens if my premium costs more than my health budget?
- When can I start using my health budget?
- How do I pay for healthcare with my health budget?
- When does my Thatch card become available?
- How do I activate my Thatch card?
- Can I use my Thatch card in person as well as online?
- What do I do if my Thatch card isn't active when I need to enroll?
- What can I spend my health budget on?
- How do I know if my employer's plan lets me spend my health budget on eligible health expenses?
- Does my health budget roll over from month to month?
- Does my health budget roll over at the end of the year?
- What's the deadline to submit reimbursements for last year's expenses?
- Can I cash out my unused health budget?
- Can I move my unused health budget into an HSA or FSA?
- Are my health budget reimbursements taxable?
- Can I use my health budget for expenses from before my coverage started?
- What happens to my health budget if I leave the company?
- What is an Eligible Health Expense?
- What is a Qualifying Life Event (QLE)?
- How long do I have to report a qualifying life event to Thatch?
- What's the difference between Open Enrollment and Special Enrollment?
- Do I need documentation to prove my qualifying life event?
- Why don't I see the 'Add qualifying life event' option on my dashboard?
- How do I enroll in a health plan in North Dakota with my Thatch health budget?
- How do I tell Thatch about a plan I bought on my own?
- How do I enroll in a health plan in Nebraska with my Thatch health budget?
- How do I enroll in a health plan in New York with my Thatch health budget?
- How do I enroll in a health plan in South Dakota with my Thatch health budget?
- How do I enroll in a health plan in Wisconsin with my Thatch health budget?
- How do I enroll in a health plan in Wyoming with my Thatch health budget
- How do I enroll in a health plan in Alaska with my Thatch health budget?
- How do I enroll in a health plan in Alabama with my Thatch health budget?
- What are the "Hold" transactions on my Transactions page?
- How do I enroll in a health plan in Oklahoma with my Thatch health budget?
- If I accept my CHOICE plan, can I still claim a premium tax credit?
- The carrier wants payment while I'm enrolling — can I use my Thatch card?
- Should I take my CHOICE health budget or the marketplace subsidy?
- Do I have to remove my premium tax credit if I'm using a CHOICE plan?
- How do I remove my ACA premium tax credit?
- What effective date should I use when removing my premium tax credit?
- What proof does Thatch need after I remove my tax credit?
- Will I have to repay premium tax credits on my tax return?
- What rights do I have under the No Surprises Act?
- Where do I get my ICHRA notice if the marketplace or my insurer asks for proof?
- Where can I learn more about the No Surprises Act?
- Does Thatch administer HSAs?
- Why do I need to take a screenshot of my plan before I finish enrolling?
- Can Thatch share my policy details with my HR representative?
- Can I spend my existing HSA funds while I'm enrolled in coverage through Thatch?
- What email address does my Thatch invitation come from?
- Can I reply to emails from hello@thatch.com?
- How do I tell Thatch about a plan I bought on the marketplace myself?
- Where do I ask general questions about my health insurance?
- How much do I have to spend out of pocket before my allowance kicks in if I want to contribute to an HSA?
- What plan details do I have to enter in Thatch after I enroll off-platform?
- How should I pay my monthly premium for a plan I bought off Thatch?
- Who should I ask about how HSA and ICHRA tax rules apply to me?
- How do I contact Thatch member support?
- Can I use my Thatch card to pay my first month's premium?
- Does Thatch pay my dental and vision premiums for me?
- What kind of documents might Thatch need from me?
- Do I have to add my doctors, pharmacies, and prescriptions when shopping for a plan?
- Can I take an ACA premium tax credit if my CHOICE is affordable?
- What are the penalties for offering an unaffordable CHOICE?
- What is the 4980H(a) penalty and when does it apply?
- What is the 4980H(b) penalty and when does it apply?
- Do ACA penalties apply if none of my employees take a subsidy?
- What is a 'provider' in insurance terms?
- How do I calculate whether I provide 50% of my domestic partner's support?
- How do I securely upload documents to Thatch?
- Does my domestic partner need to be recognized in my state?
- What kind of documents might Thatch need from me?
- How do I know if my employer lets me spend my balance on eligible health expenses?
- Which qualifying life event do I pick if my employer offered me an ICHRA?
- Can I take a premium tax credit and still use my Thatch allowance?
- How do I enroll in a health plan in Washington DC with my Thatch health budget?
- How do I enroll in a health plan in Kansas with my Thatch health budget?
- The marketplace keeps applying a tax credit — how do I get rid of it?
- How do I enroll in a health plan in Louisiana with my Thatch health budget?